The listed measurements are for general reference only. Please contact Elite Screens to verify product design and dimensions before attempting to integrate its products with any structural or furniture modification. Although a manufacturer may offer product advice, it may be taken or disregarded at the integrator’s discretion. Elite Screens will not be held responsible or be otherwise liable for faulty installations.
Q: How can I extend my RJ-45 accessory such as my 5-12 v trigger, 3-way wall switch, and IR "eye" sensor?
A: You can extend the length of your cable using the ZSP-12V-50B. This 50 feet RJ-45 cable includes an extender plug coupler to allow you to join connections to your existing accessory.
Q: What preventative maintenance does Elite Screens recommend for electric screens? A: Elite strongly recommends using either a standard surge protector or a power conditioner on all electric projection screens.
Q: Does the Osprey Tension Dual have a 5-12 volt trigger input? A: No, the Osprey Tension Dual does not have a 5-12 volt trigger input.
Q: How can i clean the CineWhite (matte white) material on the Osprey Dual Tension screen A: The screen material can be cleaned with mild soap and water
Q: What is the viewing angle on the CineWhite material? A: The viewing angle of the CineWhite material is 160°?
Q: Will I void my warranty if I cut the power cord cable to hardwire my electric screen? A: No, Elite Screens understand the need to hardwire your electric screen and therefore will not void your warranty.
Q: Where can i find the IR codes for my Osprey Tension Dual IR remote? A: Elite provides binary codes for the IR remote, see below.
Q: What is the frequency of your RF remote? A: The frequency of the RF remote is 433MHz
Q: Can I increase the Top Black Border on my screen? A: No, your screen’s Top Black border has been set to deploy to its full extent. Attempting to increase will damage the motor and void your warranty with Elite Screens.
Q: How do you decode model #'s? A: Each Elite Screens' model number starts with the product series name. Follow by case color (if applicable, certain models only available in one color), screen material, screen aspect ratio and product series version. Lastly, extra black drop and its length (if applicable). Here is an example.
DTE 117 C 94 H -E16
DTE: Osprey Dual Tension Electric 117: 117" C: Cinema 2.35:1 / H: HDTV 16:9 E16: Extra Top Black Drop 16"